Support notes

Installation guidance, commissioning and spare parts. Not a hazardous-operations manual.

Installation

Orientation, suction lift, calibration column and wet-end materials must match the medium. Drawing packs ship with the order.

Commissioning

Stroke, pulse and 4–20 mA checks. Video-guided start-up with the service partner in your region.

Spare parts

Diaphragms, valves, hoses and sensors. Express dispatch within 24 hours for stocked items.

Spare parts

Stocked wet-end parts and sensors. Quote the SKU with the pump or analyzer model.

SKU AT-DIA-EM-PTFE

PTFE diaphragm, EM / DX

Fits: DFD · EC · EFD

Interval: 12 months / 8,000 h

Quote this spare →

SKU AT-VLV-PVDF

PVDF check-valve kit

Fits: DFD · NDWS · EC · EFD

Interval: 12 months

Quote this spare →

SKU AT-DIA-MD

Motor-diaphragm spare set

Fits: NDWS · ND1000 · ND2000 · EDose · NDWL · NDJ · AX

Interval: 12 months / 8,000 h

Quote this spare →

SKU AT-PTFE-DIA

PTFE diaphragm kit

Fits: ND1000 · ND2000 · EDose

Interval: 6 months

Quote this spare →

Wet-end notes

Guidance only. Confirm medium, concentration and temperature on the quote.

PVC

Dilute acids, NaOCl, coagulants. Not for solvents.

PVDF

Acids, alkalis, many solvents. Common wet-end for chlorine.

PTFE

Near-universal liner and diaphragm. Confirm temperature on the quote.

SS316

Clean water and polymers. Avoid free chlorine and chlorides.

Hastelloy

High chloride, high temperature, desal antiscalant.

Materials science

Trade terms

FOB Ningbo / Shanghai, CIF and DDP on request. Insurance, packing and lead time appear on the quote only. No prices on this site.

FAQ

Why are there no prices?

This is an inquiry catalog. Duty, materials and certificates change the offer. Engineering replies within one business day.

Which certificates do you hold?

Certificates are confirmed on the quote. They are not listed on this site. EAC is arranged per order.

Can distributors inquire?

Yes. Send company, country and target models. No dealer login and no public dealer price list.

What is the lead time?

Stock pumps ship in 7 days. Custom skids follow the milestone plan on the quote. No prices here.

Is there a minimum order?

One evaluation unit is accepted. Project packages have no public MOQ.

Can I get a sample?

Evaluation units ship on a quote. Freight and commercial terms stay off the catalog.

How do I pick wet-end materials?

Open the materials window. Send medium, concentration and temperature — we confirm on the quote.

Why does a PTFE diaphragm need a backing?

PTFE is almost chemically inert but creeps under cyclic load. FKM or EPDM behind it carries the stress. The process sees only PTFE.